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2. Outside U.K & Southern Ireland add International Shipping

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Products posted out within 2 working days

Sent Royal mail.

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Terms & Conditions

 

Information 

Although Gelisy strives to be as accurate as possible all the information that is within this web site is not guaranteed to be completely accurate. We do not specifically recommend or endorse any of the treatments displayed on this web site. We do not offer a referral service and do not warranty, guarantee or specifically endorse any of the therapists or companies who advertise their service on this web site. Before embarking on any therapy treatment of fitness regime consult your doctor. 

 

Products:

The customer accepts full responsibility for reading the ingredients and product use guides of all products provided prior to any use. Any effects as a result of misuse are of the full responsibility of the consumer. The customer accepts full responsibility for any reactions to any of the products used. We advise all customers to ensure that the product they have purchased is suitable for any use intended.

 

Advertisements, Claims, and Information about any products that are listed on our web site

The information listed on the product pages of this web site is provided by the individual product manufacturers. Gelisy is not responsible for the validity of claims made by those manufacturers regarding their individual products. If you have questions about or dispute any statement of claims made about any product sold by Gelisy, please direct those questions to the manufacturer.

 

Prices 

All prices are in British Pounds.

Prices are subject to change without notice.

 

Shipping 

1. Cost for postage varies depending on the size of the item and country. Normally Royal mail deliver from 3-5 working days in the U.K longer if you are outside the U.K.

2. We can not guarantee delivery times and do not have a next day delivery service.

3. If your package arrives damaged in any way please refuse to sign for it, give it back to the postman So it will be returned to us and we can rectify the problem. 

4. You have read the terms of delivery service available on our website and do not hold gelisy responsible, for delays is delivery time periods or condition to which could be the fault of a third party delivery service

5. If you item arrives and you did not take delivery of it you must re-arrange delivery with the post office, failure to do so will result in the goods being sent back to us and the buyer will be responsible to pay for the items to be delivered again. 

 

Return Policy

 

Cancellation of your order

If you want to return your order for any reason you can send it back to us for a refund within 7 working days of your purchase. Send the skin care or nutritional supplements products back in original package and not opened.

Any product returned UNOPENED we will happily refund you your money.

The cost of posting any products back to us is the responsibility of the buyer 

 

Damaged Goods by the Post

If your package arrives damaged in any way please refuse to sign for it, Signing for registered items accepts the goods into your care, and that they have been received complete and in undamaged packaging. Always refuse damaged or leaking parcels. give it back to the postman So it will be returned to us (at no expense to you) immediately and we can rectify the problem. 

 

If you open your parcel and then discover it is damaged please email us to let us know and we will authorise a return. Sent it back to us immediately after you receive authorization from us so we can receive the damaged product back have inspected it and send you a replacement. Buyer is responsible for sending back faulty items to us.

 

Faulty Products

We will not mend or replace customer damaged goods.

You must contact us by email before sending back faulty products.

When we receive the product back and it has been inspected and not broken by the buyer we will send a replacement out.
 

Buyer responsible for ensuring the product is returned safely for all returns.

We highly recommend that customers use an insured carrier to return the product i.e. Royal Mail Recorded delivery.

Refunds will be made after return of the product using the same medium as used for the purchase.

All returns must be accompanied by an explanation/reason for return.

 

email returns@gelisy.com

 

Duties

International customers from outside the U.K will be responsible for payment of any applicable duties at the time an order arrives at its destination. You must contact your local Department of Commerce for information about any duty and taxes that may be added. There are no duties, taxes or extra charges for orders shipped to U.K.

 

Privacy Policy

 

Data Protection

We conform to the requirements of the Data Protection Act, 1998

Gelisy.com understands that privacy is important to you. We respect the privacy of all our customers and business contacts. This document sets out our Privacy Policy, and describes how we will handle the personal information that you provide to us.

Uses of Information: We use the information you provide when placing an order to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order or to provide services where the outside party is acting on our behalf and has no independent right to use the information we provide (i.e. a third party shipping or customer support centre).

We may use the personally identifying information you provide for any of the following purposes (1) to fulfil orders; (2) to fulfil prizes; (3) to respond to specific requests from customers; (4) to send you emails and regarding your order status; (5) if you subscribe to our newsletter, to send you our newsletter

None of your personal financial information (such as a credit card number and expiration date) is stored by us. Therefore it is impossible for it to be sold or rented to any party for secondary purposes

Children's Privacy: Protecting the privacy of the very young is especially important. For that reason, we do not collect or maintain information from those we actually know are under the age of 16.

Links to Other Sites:
This Web site contains links to other sites that are not owned or controlled by gelisy. Please be aware that we, gelisy, are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.

Gelisy, Unit 5, Manchester, M457QH (Do not return products to this address)

Legal Disclaimer:
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Consent: By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by Gelisy in the manner set out in this Privacy Policy.

None of the above affects your statutory rights

 

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Disclaimer
Gelisy strives to be as accurate as possible all the information that is within this web site is not guaranteed to be completely accurate. We do not specifically recommend or endorse any of the treatments displayed on this web site. We do not offer a referral service and do not warranty, guarantee or specifically endorse any of the therapists or companies who advertise their service or products on this web site. Before embarking on any therapy treatment, skin care regime, nutritional supplements or fitness regime consult your doctor. 

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